Last updated: 21/08/25

Catherine Harvey Personal Trainer (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. 

Who We Are

Our website is hosted by IONOS. We use PT Distinction to deliver coaching services, manage client programs, and communicate with clients.

2. Information We Collect

We may collect the following information:

Personal details: name, email address, phone number, age, health/fitness information (when provided voluntarily).

Technical data: IP address, browser type, device information, and usage data collected through cookies.

Payment information: if you purchase services, payment is processed securely via third-party providers (we do not store card details).

3. How We Use Your Information

We use your information to:

Provide coaching services and manage your account in PT Distinction.

Communicate with you regarding your program, progress, and support.

Process payments for services.

Improve our website, services, and client experience.

Comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell your information. We may share data only with:

Service providers (e.g., IONOS for hosting, PT Distinction for coaching delivery, payment processors).

Legal authorities if required to comply with applicable law.

5. Data Storage & Security

Our website is hosted securely with IONOS.

Client program data is stored in PT Distinction, which is GDPR-compliant and uses industry-standard security measures.

We take appropriate technical and organisational measures to protect your information.

6. Cookies

Our website may use cookies to improve user experience, track site usage, and enable essential functionality. You can disable cookies in your browser settings, but some features may not work correctly.

7. Your Rights (UK & EU GDPR)

You have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Withdraw consent for us to process your data.

Request data portability (transfer of your data).

Lodge a complaint with the ICO (Information Commissioner’s Office).

8. Retention of Data

We will retain your personal data only as long as necessary to provide our services and comply with legal obligations.

9. Third-Party Links

Our website may link to external websites. We are not responsible for the privacy practices of those sites.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Catherine Harvey Personal Trainer

Email: catherine@ch-fitness.co.uk

 

Cookies Policy

Our website uses cookies to improve your browsing experience, provide functionality, and help us understand how visitors use our site. This policy explains what cookies are, how we use them, and your choices.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and collect information for analytics.

2. Types of Cookies We Use

Essential cookies: Required for basic site functions (e.g., secure login, page navigation).

Performance & analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics).

Functionality cookies: Remember your preferences to improve user experience.

Marketing cookies: May be used to deliver relevant ads if you interact with our content off-site.

3. Managing Cookies

When you first visit our site, you’ll be asked to accept or reject non-essential cookies. You can also disable cookies anytime through your browser settings.

Please note: blocking certain cookies may affect website functionality.

4. Third-Party Cookies

Some cookies may come from third-party services we use, such as analytics or embedded content. We do not control these cookies, and recommend reviewing those providers’ policies.

5. Updates

We may update this policy to reflect changes in technology or legal requirements. Please check back regularly.